FAQ

Yes. Card Supply Co. sells authentic trading card products. We do not sell reproductions, proxies, or resealed product. Questions about a specific listing? Contact us before you order.

Yes. Sealed products ship in their original factory packaging. Booster pack contents are randomized by the manufacturer, so specific pulls or card values are never guaranteed.

Orders are generally processed within 1–3 business days (Monday–Friday, excluding major U.S. holidays) after payment is received. New releases, holidays, and carrier disruptions can add time. Transit time is separate from processing time.

Yes — Free Standard U.S. Shipping on orders $100 and up. Available shipping options and rates for smaller orders are shown at checkout. See our Shipping Policy.

Contact us promptly with photos of the shipping box and the product, and keep the original packaging while we review it. Where appropriate, we'll provide a replacement, refund, or other resolution.

Return requests must be submitted within 7 calendar days of confirmed delivery. Eligible items must be unopened, factory sealed, unused, and in resalable condition. Opened products are final sale, except where required by law or for damaged, defective, or incorrect items. See the full Refund & Return Policy.

International shipping may be available to select destinations — available options are shown at checkout. Customers are responsible for any customs duties, taxes, and import fees unless stated otherwise at checkout.

Check around the delivery location and with household members, neighbors, or building management, then contact the carrier. If it still hasn't turned up, contact us with your order number — we may need additional information to investigate before a replacement or refund can be determined.