Returns & refunds

We want you to be happy with every order.

• Unopened items: you can return factory-sealed, unopened items within 7 days of delivery for a refund to your original payment method. The item must be in the condition you received it, with the shrink wrap intact. Return shipping is paid by the customer unless the return is due to our error.
• Opened items: because sealed trading card products can't be resold once opened, opened items are not returnable.
• Damaged in transit or wrong item: email support@cardsupplyco.com with your order number and photos of the package and product within 7 days of delivery. We'll replace the item or refund you, at no cost to you.

Monthly Mystery Box: mystery boxes are final sale, except items damaged in transit or not as described — see the Subscription policy.

Refunds are issued to your original payment method within 5 business days of receiving your return. Your bank may take a few more days to post it.